This course covers deposit protection, how to avoid potential problems and managing disputes. Also Covers good practices, the procedure regarding tenant referencing and inventories.

This course is particularly essential for landlords, letting agents and property managers.

The time to do this course is an average of 1 hour 15 Minuted including a quiz. After successfully completing the course you can download your certificate. There is no extra charge for the certificate.

The topics covered for the Deposit & Damages course are:

Tenant Deposit dispute & deposit deducts: Introduction

Types of Schemes & Tenant deposit Scheme providers

landlord’s responsibilities regarding the deposit

Which grounds deduction can be legitimised

What are the usual reasons for deposit deductions?

Common reasons for tenants losing all or part of deposit money

Items that will likely be deducted from the deposit immediately

Direct damage that will be subject to tenancy deposit deductions

Landlord Unfair Deposit deductions

Landlords legal obligations to carry out repairs and maintenance

What is fair “wear and tear”?

Common factors that influence wear and tear

Tenancy inventory

What to include in the check-in report at the beginning of the tenancy

Essential documents that will be useful when ending a tenancy

Checklist before the tenant leaves the property

How to resolve disputes for the deposit

How to use the “alternative dispute resolution” – ADR

I did not protect the tenant’s deposit; can I still serve a section 21 notice?

Consequences of not protect the deposit

Where can I get help to deal with a claim against me?